Job Descriptions:

• Handles invoicing queries and resolutions
• Answer queries from customers from email and call inquiries regarding invoice concerns.
• Communicates to internal stakeholders relating to customer concerns and escalates, notifies customers care manager of business impacting problems.
• Performs 1st level problem resolution, one contact resolution and first call resolution when necessary.
• Handle customer’s request for CTC D/O and CTC invoices
• Invoice and Invoicing Management
• Print & mail invoices, debit notes and credit notes as needed.
• Prepare invoices according to customers’ requirements for payment before dispatch
• Submit e-invoice in customers’ designated portals and government web portals
• Monitor GR status prior to submission of invoices in customers portals.
• Maintain proper documentation filing
• Manage and update customers contacts and email address for e-invoice/ e-SOA
• Coordinate with stakeholders to handle customer’s new invoice submission requirements.
• Attend training and conduct UAT on use of customer's web portal for e-invoice submission.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php645.00 per day

Benefits:

• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Schedule:

• Holidays
• Monday to Friday
• Overtime

Supplemental Pay:

• 13th month salary
• Overtime pay

Language:

• English (Preferred)

Work Location: In person

Please refer to job description.