Customer Care Representative
ServiceFirst CX
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
- Evaluate loan applications to determine qualification and creditworthiness.
- Review and verify financial documents submitted by applicants.
- Explain loan products and address customer inquiries professionally.
- Ensure compliance with lending regulations and internal policies.
- Build trust and maintain customer satisfaction throughout the loan process.
- High School Degree or College degree.
- Excellent verbal & written communication skills.
- Previous sales or telemarketing experience.
- Schedule flexibility to work at any time.
- Strong sense of responsibility and customer-centric approach.
Christine Faigones
Sourcing SpecialistServiceFirst CX
High response rate
Working Location
12th Floor, ServiceFirst Call Center & BPO, C26W+FJH, Alabang, Muntinlupa, Metro Manila, Philippines
Posted on 14 June 2025
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