Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, HMO
Perks Benefits
Annual Company Trip
Professional Development
Job Training
Work-Life Balance
Dependent Care
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Troubleshoot and resolve customer issues promptly.
- Maintain customer records and document interactions.
- Collaborate with teams to enhance customer experience.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No prior experience required; fresh graduates welcome.
- Skills and Competencies: Proficient in English, strong customer service abilities, and effective team player.
- Working Conditions: Office environment, flexible hours may be required.
- Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 02 July 2025
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