• Handle customer inquiries and provide accurate information
• Assist in resolving customer issues promptly and effectively
• Maintain a positive attitude and foster good customer relationships
• Document and follow up on customer interactions in the system
• Collaborate with team members to enhance service delivery

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficiency in English; excellent customer service skills
• Skills and Competencies: Strong problem-solving and organizational skills
• Qualities and Traits: Team player with a strong work ethic and interpersonal skills

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer