Customer Service Agent
StackPH
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Free Meals, Gym Membership, Parking Space
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries, complaints, and issues promptly and professionally.
- Process orders and manage account updates accurately.
- Maintain up-to-date knowledge of products and services.
- Collaborate with team members to enhance customer satisfaction.
- Document interactions in the customer relationship management system.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: Fresh graduates or students welcome to apply.
- Skills and Competencies: Strong communication, problem-solving, and customer service skills.
- Working Conditions: Office environment, may involve rotating shifts.
- Qualities and Traits: Empathy, patience, and a positive attitude.
John Axl
Talent Sourcing SpecialissStackPH
Reply 1 Time Today
Working Location
IT Park. Cebu City, 6000 Cebu, Philippines
Posted on 27 August 2025
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