Customer Service Representative
TransPak Singapore Pte. Ltd.
This job is open to Singaporean/PR
Job Description
Description
- Handling inquiries and providing information to customers regarding airfreight services, rates, schedules, and documentation requirements.
- Coordinating with various departments to ensure smooth and timely processing of airfreight shipments.
- Assisting customers in booking airfreight shipments, arranging pickups, and tracking shipments in transit.
- Resolving customer complaints, issues, and disputes in a timely and professional manner.
- Ensuring compliance with airfreight regulations and customs requirements.
- Ensuring of milestones of events are updated promptly.
- Maintaining accurate records of customer interactions, transactions, and shipment details.
- Collaborating with the operations team to optimize processes and improve service quality.
- Keeping customers informed of any delays, changes, or issues affecting their airfreight shipments.
Requirements
- Min. O Level / Diploma of any discipline
- At least 2 years to experience in a Freight Forwarding Industry is a MUST
- Alternate Saturday
- Singaporeans Only
Zoey Zhou
HR OfficerTransPak Singapore Pte. Ltd.
Working Location
Changi Business Park. 51 Changi Business Park Central 2, Singapore 486066
Posted on 24 February 2025
Explore similar jobs
View more similar jobsMembership Coordinator
Paradise Group Holdings₦1.8-1.9M[Monthly]
On-site - Central1-3 Yrs ExpHigh/Senior High SchoolContract
Simon HoHR Officer
Customer Service Officer/Executive
Acton Technology Pte Ltd₦2.4-3.6M[Monthly]
On-site - Central1-3 Yrs ExpDiplomaFull-time
HR HRHR Officer
Customer Success Specialist
Verz Design₦3.4-4.2M[Monthly]
On-site - CentralFresh Graduate/StudentDiplomaFull-time
Jacelyn limSenior HR Executive
Customer Service Officer
The Ultimate Pte Ltd₦2.4-3.6M[Monthly]
On-site - Central<1 Yr ExpHigh/Senior High SchoolFull-time
Philip TanHR Manager
Customer Service Representative
RecruitSG₦3.4-3.9M[Monthly]
On-site - Central3-5 Yrs ExpEdu not requiredFull-time
Renae ChenHR Manager
TransPak Singapore Pte. Ltd.
101-500 Employees
Manufacturing & Industrial Supplies & Services
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
