Customer Service Representative

Seaquest Logistics Inc.

₦406.4-541.8K[Monthly]
On-site - Paranaque1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide product information and troubleshoot issues.
  • Maintain a positive and professional attitude.
  • Document customer interactions and feedback in the system.
  • Assist with order processing and returns.
  • Collaborate with team members to improve service efficiency.
  • Meet or exceed performance metrics and goals.

Requirements

  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: 1-3 years of customer service experience.
  • Skills and Competencies: Strong problem-solving and technical skills, exceptional people skills, and ability to work well in teams.
  • Working Conditions: Fast-paced environment, may require flexible hours.
  • Qualities and Traits: Strong communication, empathy, patience, and a customer-focused mindset.
  • Recent graduates are encouraged to apply.
Customer ServiceProblem SolvingTechnical SkillsPeople SkillsTeam Player
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Seaquest Logistics

HR OfficerSeaquest Logistics Inc.

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Working Location

Seaquest Logistics Incorporated. 0169 Quirino Ave, Paranaque City, Metro Manila, Philippines

Posted on 30 May 2025

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