Customer Service Representative
Metacom Careers
Job Description
Description
- Assist customers with inquiries and complaints via phone, email, and chat.
- Provide accurate product information and troubleshooting guidance.
- Maintain customer records and follow up on outstanding issues.
- Work collaboratively with team members to ensure customer satisfaction.
- Handle billing and account issues effectively and professionally.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products and services.
- Working Conditions: Office environment with possible remote work options.
- Qualities and Traits: Patient, empathetic, and adaptable to changing situations.
Shayne Villaroman
HR OfficerMetacom Careers
High response rate
Working Location
1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Posted on 30 May 2025
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