Customer Service Representative
Metacom Careers
Job Description
Description
- Serve as the primary point of contact for customers.
- Handle inquiries and resolve issues via phone, email, and chat.
- Provide accurate product information and assistance.
- Maintain customer satisfaction and loyalty.
- Document interactions and feedback for continuous improvement.
- Collaborate with teams to enhance service delivery.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment, standard working hours, possibility of remote work.
- Qualities and Traits: Patient, empathetic, and detail-oriented.
Shayne Villaroman
HR ManagerMetacom Careers
Active within three days
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 05 June 2025
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