Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Description
- Provide exceptional customer support through phone, email, and chat.
- Resolve customer inquiries and issues promptly and professionally.
- Handle customer inquiries, resolve issues, and provide product information.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Focus on enhancing customer satisfaction and loyalty.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Strong English communication skills, problem-solving abilities, and empathy.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Patient, detail-oriented, and proactive in service delivery.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing
High response rate
Working Location
Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Posted on 13 June 2025
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