Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₦687-961.8K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Solo Parent Leave, Vacation Leave

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries, issue resolution, and product information.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance customer satisfaction.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Bachelor's degree in business, communications, or a related field.
  • Experience Level: 1-3 years of customer service experience in a professional environment.
  • Skills and Competencies: Strong communication, problem-solving skills, and ability to handle inquiries effectively.
  • Working Conditions: Fast-paced office environment, may involve shift work.
  • Qualities and Traits: Empathetic, adaptable, and demonstrates patience and resilience.
Customer Service
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Jaylo Roselle

BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.

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Working Location

Science Hub Tower 4. G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 17 June 2025

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