Customer Service Representative

Bossjob

₦677.3K-1.1M[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with product information and order status.
  • Resolve customer complaints and provide effective solutions.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and provide feedback for improvement.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or account management.
  • Skills and Competencies: Strong customer service and problem-solving skills, excellent people skills, and technical proficiency.
  • Working Conditions: Fast-paced environment requiring adaptability and teamwork.
  • Qualities and Traits: Strong work ethic, empathy, and a positive attitude.
Customer ServiceAccount ManagementStrong Work EthicPeople SkillsTechnical SkillsProblem Solving
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Shania O.

Client Success ManagerBossjob

Reply 1 Time Today

Working Location

Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines

Posted on 24 June 2025

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