Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Assist with product knowledge and provide recommendations based on customer needs.
• Collaborate with team members to improve service delivery and customer experience.

Requirements

• Educational Qualifications: At least High school graduate.
• Experience Level: 0–2 years of experience in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer complaints effectively.
• Qualities and Traits: Patient, empathetic, and detail-oriented.