Customer Service Representative

Miranda HR

₦403.9-807.8K[Monthly]
On-site - Cavite1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Equity Incentive Plan, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Retiree Health & Medical

  • Perks Benefits

    Gym Membership, Parking Space

  • Professional Development

    Employee Assistance Program, Job Training

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Description

  • Provide excellent customer support via phone, email, and chat.
  • Resolve inquiries and complaints efficiently and effectively.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Adhere to company policies and procedures.
  • Participate in training sessions to enhance product knowledge.

Requirements

  • Educational Qualifications: High school diploma or equivalent; degree in Business or a related field is a plus.
  • Experience Level: 1-2 years in customer service or call center environments preferred.
  • Skills and Competencies: Proficient in English, scheduling, problem-solving, account management, and Salesforce.
  • Responsibilities and Duties: Respond to customer inquiries, manage accounts, resolve issues, and provide back office support.
  • Working Conditions: Office environment, possible remote work; may involve shift work.
  • Qualities and Traits: Strong work ethic, team player, effective communicator, adaptable, and customer-oriented.
Customer ServiceEnglish LanguageSchedulingProblem SolvingTeam PlayerSalesforceAccount ManagementStrong Work EthicCall CentreBack Office Support
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kelvin ostan

HR OfficerMiranda HR

High response rate

Working Location

TaskUs Imus - Lizzy's Nook. 2F, Lumina Point, Bayan Luma II, Imus Cavite, Imus, 4103 Cavite, Philippines

Posted on 22 August 2025

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