Customer Service Representative
MD-TORCH Solutions
Job Description
Description
- Assist customers with inquiries and complaints via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve issues promptly to ensure customer satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using basic computer software.
- Working Conditions: Office environment; may involve shift work.
- Qualities and Traits: Friendly, patient, and customer-oriented with a positive attitude.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Active today
Working Location
503, Cebu City. Cebu City, 6000 Cebu, Philippines
Posted on 20 June 2025
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