• Act as the first point of contact for customer inquiries, providing excellent service and support.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Maintain customer accounts, ensuring all information is accurate and up to date.
• Collaborate with team members to improve customer service processes and procedures.
• Assist in upselling products and services during customer interactions.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Strong communication skills in English.
• Skills and Competencies: Excellent problem-solving abilities.
• Qualities and Traits: Ability to work collaboratively as part of a team.
• Skills and Competencies: Basic technical skills for navigating customer management systems.
• Skills and Competencies: Familiarity with sales techniques and pitching products/services.