• Assist customers with inquiries and provide exceptional support via phone, email, and chat.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Educate customers about product features and services to enhance their experience.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service
• Skills and Competencies: Excellent communication skills in English
• Skills and Competencies: Strong customer service orientation
• Qualities and Traits: Patience and empathy when dealing with customers
• Working Conditions: Comfortable working in a fast-paced environment