• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and issues efficiently to enhance satisfaction.
• Maintain customer records and update information accurately in the database.
• Collaborate with team members to improve processes and customer experience.
• Assist in back office support tasks when necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Strong English language skills, customer service expertise, problem-solving abilities
• Qualities and Traits: Team player, strong work ethic, and excellent organizational skills
• Responsibilities and Duties: Ability to work in a call center environment and provide back office support
• Working Conditions: Flexible shift hours with opportunities for remote work