Customer Service Representative
Ueno Container Logistics, Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Responding to phone calls and emails from clients, providing updates on shipment status, and addressing any inquiries or concerns.
- Preparing and Reviewing shipping documents such as bills of lading, commercial invoices, permits and other necessary paperwork.
- Working with internal teams (operations, accounting, etc.) and external parties (shipping lines, a customs brokers, agents etc.) to ensure smooth shipment flow.
- Responsible in coordination of pick-ups and deliveries, tracking shipments, and monitoring the customs clearance processes.
- Ensure all documentation processing is performed according to client requirements in an accurate and timely manner.
- Maintaining accurate records of shipments, customer information, and other relevant data.
- Ensuring all operations comply with relevant regulations and company policies.
- Any other tasks that may be assigned by the immediate superior.
Requirements
- At least 2-years of experience in the same role/same industry.
- With positive attitude towards difficult situations.
- Good customer service and communication skills.
- Can start ASAP
Nelia Ulatan
ManagerUeno Container Logistics, Inc.
Active within three days
Working Location
Ueno Container Logistics Inc. (UCL Inc.). LGICT, Calamba, 4027 Laguna, Philippines
Posted on 05 August 2025
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Unfinanced / Angel
<50 Employees
Transportation & Logistics
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