Customer Service Representative
Ueno Container Logistics, Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Responding to phone calls and emails from clients, providing updates on shipment status, and addressing any inquiries or concerns.
- Preparing and Reviewing shipping documents such as bills of lading, commercial invoices, permits and other necessary paperwork.
- Working with internal teams (operations, accounting, etc.) and external parties (shipping lines, a customs brokers, agents etc.) to ensure smooth shipment flow.
- Responsible in coordination of pick-ups and deliveries, tracking shipments, and monitoring the customs clearance processes.
- Ensure all documentation processing is performed according to client requirements in an accurate and timely manner.
- Maintaining accurate records of shipments, customer information, and other relevant data.
- Ensuring all operations comply with relevant regulations and company policies.
- Any other tasks that may be assigned by the immediate superior.
Requirements
- At least 2-years of experience in the same role/same industry.
- With positive attitude towards difficult situations.
- Good customer service and communication skills.
- Can start ASAP
Nelia Ulatan
ManagerUeno Container Logistics, Inc.
Working Location
Ueno Container Logistics Inc. (UCL Inc.). LGICT, Calamba, 4027 Laguna, Philippines
Posted on 05 August 2025
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Ueno Container Logistics, Inc.
Unfinanced / Angel
<50 Employees
Transportation & Logistics
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