Support Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Others
Company Social Events, Office Parties
Professional Development
Job Training
Time Off & Leave
Sick Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Maintain accurate records of customer interactions.
- Resolve issues promptly and efficiently to ensure customer satisfaction.
- Collaborate with other departments to address customer needs.
- Support process improvements and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required/ALS/COLLEGE UG
- Experience Level: AT LEAST 6 MOS BPO EXPERIENCE
- Skills and Competencies: Excellent communication, problem-solving, and organizational skills.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Patient, empathetic, detail-oriented, and team-oriented.
- Submit your resume to ****
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Posted on 23 July 2025
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