Customer Service Representative
Lexie Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
- A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services.
- They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving.
- CSRs handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalate complex cases when necessary.
- The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment.
- Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.
HR Juliana De Guzman
HR OfficerLexie Staffing co.
More than ten replies today
Working Location
Makati City. Makati City, Metro Manila, Philippines
Posted on 02 October 2025
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Lexie Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
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