• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Assist customers with product information, order placement, and troubleshooting issues.
• Resolve customer complaints effectively while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years of relevant experience
• Skills and Competencies: Strong communication skills and customer-oriented attitude
• Responsibilities and Duties: Ability to meet performance targets and follow procedures
• Qualities and Traits: Patience, empathy, and problem-solving skills