• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers in resolving issues related to products and services.
• Maintain a positive attitude while handling customer inquiries and complaints.
• Document customer interactions and feedback for future improvements.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English; Customer service orientation; Strong problem-solving abilities
• Qualities and Traits: Excellent communication skills; Ability to work in a fast-paced environment; Positive attitude
• Responsibilities and Duties: Ability to handle multiple tasks efficiently; Team-oriented with a strong focus on customer satisfaction