• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries, complaints, and product-related issues.
• Maintain a high level of product knowledge to effectively address customer needs.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to resolve complex customer issues.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Excellent English language proficiency and strong interpersonal skills.
• Qualities and Traits: Strong work ethic and ability to handle multiple tasks efficiently.
• Technical Skills: Basic technical skills to navigate customer service software.