• Provide exceptional customer support via phone, email, and chat channels.
• Assist customers with inquiries, issues, and product information to ensure a positive experience.
• Maintain accurate records of customer interactions in the database.
• Collaborate with team members to resolve complex customer issues efficiently.
• Participate in ongoing training and development sessions to enhance product knowledge.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: 0–2 years of experience in customer service or related field
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented attitude
• Working Conditions: Fast-paced environment with potential for shift work