• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints in a timely manner.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance the customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0-2 years.
• Skills and Competencies: Strong communication skills and customer-focused attitude.
• Qualities and Traits: Patience, empathy, and problem-solving capabilities.
• Working Conditions: May require working in shifts including evenings and weekends.