Emergency Response Specialist - Voice Support (BGC Site)

V-Call Center Link Inc.

₦1.1-1.2M[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • We are looking for a dedicated Emergency Response Specialist with at least 2 years of voice-based customer support experience, preferably with background in emergency call handling or crisis response (e.g., 911 dispatch).
  • The ideal candidate must be quick-thinking, calm under pressure, and empathetic when engaging with customers in high-stress situations.
  • Strong communication skills and adaptability are key.
  • Bachelor's degree graduate
  • 2+ years of inbound/outbound voice support experience
  • Emergency/call dispatch or crisis support background preferred
  • Excellent verbal English communication (C1 Versant required)
  • Strong listening, comprehension, and adaptive conversation skills
Customer Service
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VCC Link Inc.

Digital Marketing V-Call Center Link Inc.

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Working Location

Taguig. Taguig, Metro Manila, Philippines

Posted on 10 September 2025

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