Customer Service Representative
Tri-Unity Talent Sourcing & Human Resource Management Services
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Description
- Address and resolve customer concerns in a timely and professional manner.
- Create and implement strategies to enhance customer experience and satisfaction.
- Maintain accurate customer records and feedback reports.
- Coordinate with service, sales, and finance teams to resolve issues.
- Follow up with customers to ensure resolution and satisfaction.
Requirements
- Bachelor’s degree in Marketing, Management, or a related field (fresh graduates are welcome to apply)
- Strong verbal and written communication skills
- Excellent interpersonal skills with the ability to build rapport with customers
- Problem-solving skills and ability to handle challenging situations calmly and professionally
- Basic knowledge of customer service principles and practices
- Proficiency in MS Office or Google Workspace
- Willingness to learn and adapt to company processes and CRM tools
- Ability to work both independently and as part of a team
- Strong organizational skills and attention to detail
Pauline Rasonabe
Recruitment ConsultantTri-Unity Talent Sourcing & Human Resource Management Services
Active within three days
Working Location
United Nations Ave. United Nations Ave, Manila, Metro Manila, Philippines
Posted on 14 August 2025
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Tri-Unity Talent Sourcing & Human Resource Management Services
Unfinanced / Angel
<50 Employees
Human Resources & Recruitment
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