Healthcare Account Hiring at Concentrix San Lazaro! Customer Service Representative
Concentrix
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Provide exceptional customer service to healthcare clients, addressing inquiries and resolving issues.
- Assist in managing client accounts and maintain positive relationships.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to enhance service delivery and support initiatives.
- Stay informed about the latest healthcare products and policies to better assist clients.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language proficiency and customer service skills
- Qualities and Traits: Excellent communication skills, patience, and empathy
- Responsibilities and Duties: Ability to handle high-pressure situations while maintaining professionalism
Iverson G.
HR OfficerConcentrix
Working Location
Concentrix San Lazaro Recruitment Site. Ground Floor Vertex One Bldg St, Felix Huertas Rd, Santa Cruz, Manila, 1008, Philippines
Posted on 23 October 2025
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