• Provide exceptional customer service to clients via phone.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Document customer interactions and feedback for future reference.
• Collaborate with team members to improve service processes.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: SHS Graduate (New Curriculum) Bachelor’s degree in a relevant field (preferred).
• Experience Level: 1–3 years of experience in customer service or related role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Strong problem-solving skills and a customer-focused mindset.