Customer Service Representative
MPK Vape Shop
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Assist in upselling and cross-selling when appropriate.
- Educational Qualifications: High/Senior High School diploma.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve complaints, and provide product information.
- Working Conditions: Fast-paced office environment; may require shift work.
- Qualities and Traits: Patient, empathetic, detail-oriented, and a team player.
primo fuentavilla
office staffMPK Vape Shop
Reply 0 Times Today
Working Location
1679 v. fugoso st, cor. m. Hizon st Cruz manila, Manila
Posted on 26 November 2025
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