Customer Service Representative
MPK Vape Shop
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Assist in upselling and cross-selling when appropriate.
- Educational Qualifications: High/Senior High School diploma.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve complaints, and provide product information.
- Working Conditions: Fast-paced office environment; may require shift work.
- Qualities and Traits: Patient, empathetic, detail-oriented, and a team player.
primo fuentavilla
office staffMPK Vape Shop
More than ten replies today
Working Location
1679 v. fugoso st, cor. m. Hizon st Cruz manila, Manila
Posted on 26 November 2025
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