• Provide exceptional customer service and support to clients via non-voice channels.
• Assist customers in resolving inquiries and issues efficiently.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Utilize problem-solving skills to address customer concerns effectively.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No previous experience required, entry-level position
• Skills and Competencies: Proficient in English language, strong customer service skills
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Team player with a strong work ethic
• Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment
• Working Conditions: Onsite role at Cubao site