Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Sleeping Quarters
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues promptly and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service delivery.
- Ensure customer satisfaction and retention.
Requirements
- Educational Qualifications: Education degree not required; high school diploma or equivalent preferred.
- Experience Level: No experience required; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and customer-focused attitude.
- Responsibilities and Duties: Assist customers, manage inquiries, and resolve issues promptly.
- Working Conditions: Office environment; may involve shifts.
- Qualities and Traits: Patient, empathetic, and a team player with a positive disposition.
Daniela Alaba
HR ManagerSynlink Recruitment Outsourcing Co. Inc.
Reply 3 Times Today
Working Location
Centrio Mall. Claro M. Recto Avenue, corner Corrales Ave, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
Posted on 18 July 2025
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