• Provide outstanding customer service and support to clients via phone, email, or chat.
• Assist customers with product inquiries, complaints, and service requests.
• Maintain up-to-date knowledge of products and services to effectively address customer needs.
• Document customer interactions in the company database accurately and efficiently.
• Collaborate with team members to improve service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent verbal and written communication skills
• Qualities and Traits: Strong problem-solving abilities and customer-oriented attitude
• Working Conditions: Ability to work in a fast-paced environment