Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₦496.1-744.2K[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Life Insurance, HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Vacation Leave

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints promptly and efficiently.
  • Communicate product features and services to clients while maintaining a positive rapport.
  • Document interactions and escalate issues when necessary.
  • Collaborate with team members to improve service processes and achieve customer satisfaction goals.

Requirements

  • Educational Qualifications:High school diploma or equivalent preferred.
  • Experience Level:Entry-level; no prior experience required.
  • Skills and Competencies:Strong English language skills.
  • Skills and Competencies:Excellent problem-solving abilities.
  • Qualities and Traits:Ability to work effectively in a team environment.
  • Skills and Competencies:Strong organizational skills.
  • Qualities and Traits:Exceptional people skills and a friendly demeanor.
English LanguageProblem SolvingTeam PlayerOrganizational SkillsPeople Skills
Preview

Metacom Joie

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Active within three days

Working Location

Clark Center. Jose Abad Santos Ave, Clark Freeport, Zone, 2023 Pampanga, Philippines

Posted on 16 December 2025

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