• Provide exceptional customer service through various channels including phone, email, and live chat.
• Assist customers with inquiries, complaints, and product-related questions, ensuring a positive experience.
• Maintain accurate records of customer interactions and transactions in the database.
• Collaborate with team members to enhance overall service delivery and support departmental goals.
• Follow up on customer issues to ensure resolution and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Positive attitude, patience, and problem-solving ability
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment
• Working Conditions: May require working in shifts, including evenings and weekends