Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide solutions and support for customer issues.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to enhance service quality.
- Monitor customer feedback and suggest improvements.
- Ensure adherence to company policies and procedures.
Requirements
- Educational Qualifications: High School diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication skills in English, problem-solving abilities, and proficiency in handling customer inquiries.
- Working Conditions: Typical office environment; may include shifts or weekend hours.
- Qualities and Traits: Patient, empathetic, and able to work in a team-oriented environment.
Crisha Galano
HR OfficerMiranda HR
Reply 6 Times Today
Working Location
Silver City 3 Bldg.. Central Ave, Pasig, Metro Manila, Philippines
Posted on 28 August 2025
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