Customer Service Representative

Miranda HR

₦535.3-669.1K[Monthly]
On-site - Pasig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

Description

  • Respond to customer inquiries via email or chat.
  • Provide accurate information on products and services.
  • Resolve customer complaints and issues efficiently.
  • Document interactions in the CRM system.
  • Maintain a high level of professionalism and empathy.
  • Meet performance goals and metrics consistently.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience preferred.
  • Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills, and familiarity with Salesforce.
  • Working Conditions: Office environment, often involving extended periods on the phone.
  • Qualities and Traits: Strong communication skills, patience, empathy, and adaptability.
Customer ServiceEnglish Language
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Rei Flores

HR OfficerMiranda HR

Reply 0 Times Today

Working Location

Silver City 3 Bldg.. Central Ave, Pasig, Metro Manila, Philippines

Posted on 05 September 2025

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