• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and provide effective solutions to ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Assist in processing orders, forms, applications, and requests.
• Provide product and service information to customers, including guiding them through features and benefits.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No experience required. Training will be provided.
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset
• Working Conditions: Ability to work in a fast-paced, high-pressure environment