Customer Service Representative (Various Accounts
Synlink Recruitment Outsourcing Co. Inc.
Job Description
- Handle customer inquiries through phone, email, chat, or in-person interaction
- Provide accurate information about products, services, policies, and procedures
- Resolve customer issues, concerns, and complaints in a timely and professional manner
- Document all customer interactions in the system
- Follow up with customers to ensure concerns are fully resolved
- Maintain a positive, empathetic, and professional attitude toward customers
- Assist in processing orders, applications, and service requests
- Collaborate with other departments to ensure smooth service delivery
- Meet performance metrics such as response time, resolution rate, and customer satisfaction
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 10 Times Today
Working Location
11th Floor, Robinsons Equitable Tower, Basement 1, Robinsons Equitable Tower, corner ADB Ave, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
Posted on 10 December 2025
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