Client Profile: This company was founded in 1976. One of the fastest growing IT companies not only in the Philippines but also in Canada and Australia. This company focuses on Business consulting, Systems integration and IT services.

Position: Customer Support Officer

Company Industry: BPO Company

Location: Ortigas, Pasig City

Postal Code: 1600

Salary Offer: Php18,000-Php20,000 (Negotiable)

Work Schedule: Dayshift/Midshift

Work Set Up: Work Onsite

BENEFITS:

• Government Mandated Benefits
• Sick Leave Credits
• Vacation Leave Credits
• 13th Month Pay
• HMO

JOB REQUIREMENTS:

• Bachelor's degree holder
• Open for Fresh Graduates, Undergraduates, and Senior Highschool graduate
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interviews
• Can start as soon as possible

JOB RESPONSIBILITIES:

• Respond to customer inquiries regarding products and services with accuracy, courtesy, and professionalism.
• Process customer transactions and orders efficiently to ensure a seamless and positive customer experience.
• Maintain and update customer records accurately while ensuring confidentiality and adherence to data management standards.
• Troubleshoot and resolve customer concerns promptly, delivering effective, customer-focused solutions.
• Perform additional duties as assigned by the supervisor to support overall team operations and service objectives.

RECRUITMENT PROCESS: (ONLINE)

• Initial Interview
• Final Interview
• Job Offer