Customer Service Representative
JAC Liner, Inc.
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Employee Discount, Free Meals
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
- Document all inquires, requests, resolutions, and follow-up tasks
- Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
- Display a courteous and empathetic attitude to all customers
- Perform research to answer customer inquiries and requests
- Grow existing customer accounts through exceptional customer service and effective sales techniques
- Meet quantitative performance metrics as outlined
- Keep customer accounts current by updating databases during calls
Requirements
- High school diploma or general education degree (GED) required
- 1 year of customer service experience or fresh graduate
- Experience working with inbound and outbound calls, customer retention, and inside sales preferred
- Proficient in Microsoft Office
- Excellent interpersonal and communication skills
- Comfortable working in a high volume role
- Demonstrated ability to prioritize tasks and manage time efficiently
- Basic computer skills in various software and web-based applications
Laiza Panis
HIRING STAFFJAC Liner, Inc.
More than ten replies today
Working Location
JAC Liner, Inc.. Diliman, Quezon City, Metro Manila, Philippines
Posted on 10 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Crescendo Staffing and Business Consulting Inc.₦406.4-677.4K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Julie Ann EnanoHR Officer
Customer Service Representative
Staffing co.₦541.9-677.4K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Mica ClementeSourcing Lead
Customer Service Representative
JetSon Manpower Agency₦541.9-677.4K[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
Camila JalimaoRecruiter
Customer Service Representative
Ubiquity Global Services, Inc.₦541.9-677.4K[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
Ubiquity PhilippinesTalent Acquisition
Collection Specialist - Travel Account
Stark Asia Solutions Inc.₦677.4-812.8K[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
Jerome BarramedaHR asscociate
JAC Liner, Inc.
51-100 Employees
Transportation & Logistics
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
