Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Free Meals, Parking Space
Time Off & Leave
Bereavement Leave, Compassionate Leave
Work-Life Balance
Flexible Hours
Description
- Handle inbound and outbound customer calls
- Provide accurate information about products and services
- Resolve customer complaints efficiently
- Document interactions in the customer relationship management system
- Meet performance metrics and targets consistently
- Collaborate with team members to improve processes
Requirements
- Educational Qualifications: High school diploma or equivalent required.
- Experience Level: No prior experience needed; training will be provided.
- Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
- Working Conditions: Fast-paced environment, potential for varying shifts.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 23 July 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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