Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues in a timely manner.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer satisfaction.
- Maintain a positive and professional demeanor at all times.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: 1-3 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication skills in English, problem-solving abilities, and proficiency in handling customer inquiries.
- Working Conditions: Fast-paced call center environment with varying shifts.
- Qualities and Traits: Empathetic, patient, and adaptable to diverse customer needs.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 29 July 2025
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