• Provide exceptional service to customers via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer support processes.
• Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficiency in English language.
• Skills and Competencies: Strong interpersonal and communication skills.
• Skills and Competencies: Excellent customer service orientation.
• Skills and Competencies: Strong work ethic and enthusiasm to learn.
• Skills and Competencies: Basic technical skills and familiarity with customer support software.