• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve overall customer experience.
• Participate in ongoing training to improve product knowledge and service skills.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Less than 1 year of experience in customer service
• Skills and Competencies: Proficiency in English language; strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Working Conditions: Day shift; a dynamic and fast-paced environment
• Responsibilities and Duties: Ability to handle multiple tasks efficiently