• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance the customer experience.
• Assist in training new team members as needed.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service or related field
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Positive attitude and willingness to learn
• Responsibilities and Duties: Ability to work under pressure and handle multiple tasks
• Working Conditions: Must be able to work flexible hours including evenings and weekends