• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide information about products and services to customers.
• Resolve customer complaints and issues efficiently and accurately.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: Entry-level position; no prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-focused with a positive attitude.
• Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment.
• Working Conditions: Office setting; may require occasional overtime during peak hours.