• Provide exceptional customer service through phone, email, and live chat.
• Assist customers with inquiries, complaints, and product issues.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to resolve customer issues efficiently.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years in a customer service role
• Skills and Competencies:Strong English language proficiency, excellent interpersonal skills, and familiarity with call center operations
• Qualities and Traits:Empathetic, patient, and detail-oriented
• Working Conditions:Ability to work in a fast-paced environment, with possible night or weekend shifts